How We Began
General Practice Cremorne was established in December 2000, by a group of local GPs who were (and still are) passionate about quality healthcare.
Around that time, a number of GP practices in the area were receiving generous offers from large corporations to buy their practices and amalgamate them into large medical centres.
We are passionate about keeping healthcare strictly between you (the patient) and us (the doctor); involvement of third parties, whose primary responsibility to shareholders could potentially take precedence over responsibility to your care didn’t sit well with us and so we took the plunge and opened our doors on 11th December 2000.
We are strong believers in educating, empowering and involving you in your own health and well-being. No longer is it good enough for the doctor to tell the patient what to do – paternalism in medicine has given way to partnership. Our role now is to guide you through the process and the increasingly complex health system, giving you the information you need so that you are involved in the decisions that affect you – we are there to help, but ultimately it is you who decides. This shift in power to a more equal standing has been a radical one, and one that we embrace whole-heartedly. The structure of our practice, independently owned as we are, enables us to protect this relationship. Each doctor at General Practice Cremorne works for themselves, and can therefore put you and your health first.
Improvements We Have Made
Since opening, the practice has changed a bit: in 2005 we needed more space and so went up, completing the second floor refurbishment and giving us much needed extra consultation rooms, a dedicated area for our nurses, pathology and practice manager. But our driving philosophies of patient-centredness and holistic care remain, indeed have been reinforced.
In 2002 we underwent and gained our first accreditation with AGPAL, an independent body that monitors and maintains standards in general practice. This is a rigorous (and voluntary) process that ensures we are providing the best possible care in all aspects of general practice, from our facilities right through education, management and respecting and responding to your rights and needs. Since then, we have gone through 4 accreditations and passed with flying colours each time.
Keeping Up To Date
Needless to say, all our doctors and nurses are part of an ongoing education process to ensure they remain up to date. Our doctors are all vocationally registered (recognized by Medicare as GPs who have undergone post-graduate training in general practice) and participate in official Continuing Education programs as well as voluntary activities that enhance their skills and professional development.
As for the future of the practice, we have exciting plans in place to improve the care we can offer you – we are currently a pilot practice for the trial and roll out of the Personally Controlled Electronic Health Record (PCEHR), a project we are very proud to be a part of. We are also in the process of introducing an online system, which will enable you to make appointments, request repeat prescriptions or referrals and get test results online.
All our future endeavours centre on one thing, and that is putting you and your health first.