GPC Covid19 – Update 16 May 2020
Welcome or hello again. This is another in our series of regular updates during the Covid19 pandemic. We are here to help you navigate this new world, keep you healthy and keep you up to date with what is happening in the practice and beyond with regular updates.
Today begins the first stage of relaxation of social isolation rules – a hopeful but cautious move in coming out of this pandemic and into a new “normal” world. Australia has done so well thus far in controlling the effects of the Covid19 pandemic but it is far from over and we all need to continue to take advice. We can all make a difference.
Accurate advice for lots of information including access to testing still best accessed through other trusted websites:
Lots of people are asking about being tested for Covid19. If you have any questions about whether you should be tested please speak to one of the clinical staff via a telephone consultation. Regularly updated information about where you can be tested can be easily found via the links above but the easiest is perhaps: https://sydneynorthhealthnetwork.org.au/news/coronavirusinformation/. Simply scroll down on the first page to the Testing Centres tab. You can also search for Covid testing near me in your browser.
GPC encourages you to download the COVIDSafe app. The more of us who have the app the better we can control the viral spread. In the other countries who have the least deaths, effective contact tracing has been a key feature of their strategy. If you have questions go to https://www.health.gov.au/resources/apps-and-tools/covidsafe-app
Telephone consultations can be booked on HotDocs. If you’d like a video consultation please call Reception. The following link will take you to a helpful guide to getting the most out of your “at a distance” consultation:
There may be a charge for a telephone consultation ranging up to the usual GP fee for the time spent with you. Some patients will qualify for bulk billing. Please see our fees information.
We are seeing patients face to face in the practice but we usually prefer to speak to you before you come. This way we can work out if you need to physically attend the practice and at the same time we can take a good history which will lessen the time that you need to be in the practice if you do have to come in.
Our ‘FLU CLINICS are running every day manned by doctors and nurses. The Health Department is advising ‘flu shots for more people than usual to avoid the double whammy of a ‘flu infection plus Covid19. Call Reception to arrange this.
We would like to stress how important it is to continue to look after your health- both physical and mental– during these times. For everyone, more than ever, regular exercise and a healthy diet are fundamental to being able to cope with the increased or changed life pressures of the current situation.
For those with chronic health conditions we urge you particularly to stay in touch with us. Just telephone your Doctor or one of our Nurses to discuss how to manage things and keep your chronic disease plans up to date. Mental health care plans can be worked through on the telephone as well.
Prescriptions and referrals can be arranged and sent to the specialists or pharmacies without your needing to come into the practice. New symptoms need to be assessed as well so…. JUST ASK US.
As mentioned previously we are absolutely committed to keeping the practice as safe as possible for you and our staff. This includes continued screening questions, asking everyone to wait outside or in your car if you are able. We will come and get you or call you when its time to be seen. Between every consultation surfaces in the rooms are being thoroughly cleaned. The rest of the practice is being cleaned regularly throughout the day. Our staff will continue to wear masks or other protective face coverings – all part of keeping you and us healthy.
We love receiving your questions or requests via email. For example, emailing your request for a prescription or referral is an option… firstname.lastname@example.org. Please put your name, date of birth and best contact number on the email so we can be sure we know exactly who you are. We may not get back to you on the same day so please call us if you question is urgent .
Continue to stay safe by social distancing and good hand hygiene and stay in touch as we’re here to help you. Your care starts with a conversation.
Welcome to General Practice Cremorne
Established in December 2000, we are a group of local GPs who are passionate about improving your healthcare. As strong believers in educating, empowering, and involving patients in their own well-being, we are here to help create support networks that will inspire you to actively manage your health. Our role is to become your partner through the increasingly complex healthcare system, giving you the advice you need to become an informed decision-maker. With quality referrals to local specialists, allied health professionals, pharmacists and more, we believe in building personalised teams that puts the power of healthcare management back into your own hands. Our collaborative care means there is no ‘one-size-fits-all’. Instead, we continue to build relationships that draw on the community around us, offering you all the support you need.
GPC welcomes new patients. Please book online or by phone. On arrival to the practice, you will need to provide documents to support a 100-point check and confirm your identity. To jump-start the process, download and complete the NEW PATIENT FORM June 2017 and bring it to your appointment. We look forward to meeting you.
Have you updated your details recently? We want to provide you with the best service possible. If you have moved house or changed phone numbers, be sure to let our receptionists know. We are also committed to improving our services, and feedback is an important part of this process. If you have any suggestions, don’t hesitate to email the Practice Manager at email@example.com. The Practice Manager’s email is for administrative issues only, not for matters related to your health management or appointments. To read about updates in the practice, be sure to check out our newsletter or visit the news section of our website.
You can also try our new online booking service by downloading the HotDoc App, or logging into hotdoc.com.au. Some appointment types aren’t available online as we need to coordinate with two clinicians. For these appointments please call the practice.