GPC Covid19 – June 2020
Your care starts with a conversation
Welcome or hello again to another of our regular updates aimed at helping you through these strange and challenging times. We are here to help you navigate this new world, keep everyone as healthy as possible and keep you up to date with what is happening in the practice and beyond.
The relaxation of social isolation rules are continuing and so far so good with few new cases in NSW– a hopeful but still cautious time. We need all continue to try and make an effort to consolidate what Australia has done so well thus far – controlling the effects of the Covid19 pandemic in this country. We can all make a difference.
Heading into winter more respiratory illnesses are occurring. Acute respiratory clinics have been set up to specifically and safely manage anyone unwell with a respiratory illness. If you are ill with ANY respiratory symptoms, no matter how mild, you need to either be tested for Covid19 or attend one of these clinics – see details below. If you are unsure about which option to choose just talk to us first. This way it will be easier to keep the patients and staff of regular GPC clear of Covid19 infection.
Regularly updated information about where to be assessed and tested can be easily accessed via the following link: https://sydneynorthhealthnetwork.org.au/news/coronavirusinformation/
Children can be assessed at either Sydney Children’s Hospital or Royal North Shore Hospital.
Accurate advice for lots of information including access to testing is still best accessed through other trusted websites:
Have you downloaded the CovidSafe app yet? The more of us who do the better we can control the viral spread. It is just one link in the strategy of rapid contact tracing to identify clusters of outbreaks and hopefully control them ASAP. If you have questions go to https://www.health.gov.au/resources/apps-and-tools/covidsafe-app
Telephone consultations can be booked on HotDocs. If you’d like a video consultation please call Reception. We are seeing patients face to face in the practice but consider a telephone or video consultation first.
The following link will take you to a helpful guide to getting the most out of your “at a distance” consultation: https://www.racgp.org.au/FSDEDEV/media/documents/Advertising/Phone-and-video-consultations-with-your-regular-GP-Information-for-patients-FINAL.pdf
There may be a charge for a telephone consultation ranging up to the usual GP fee for the time spent with you. Some patients will qualify for bulk billing. Please see the link to our fees information brochure.
The Health Department is advising ‘flu shots for more people than usual to avoid the double whammy of a ‘flu infection plus Covid19. Call Reception to arrange your vaccine today.
We would like to continue to stress how important it is to continue to look after your health – mind and body – during these times. Many people are feeling and showing the signs of strain of these prolonged restrictions. For everyone, more than ever, regular exercise, a healthy diet and keeping in touch safely with your family and friends are fundamental to being able to cope with the strangeness and pressures of the new situation.
For those with chronic health conditions we urge you particularly to stay in touch with us. Just telephone your Doctor or one of our Nurses to discuss how to manage things and keep your chronic disease plans up to date. Mental health care plans can also be worked through on the telephone or video.
Prescriptions and referrals can easily be arranged and sent to the specialists or pharmacies without your needing to come into the practice. New symptoms need to be assessed as well so… JUST ASK US.
As mentioned previously we are absolutely committed to keeping the practice as safe as possible for you and our staff. This includes continued screening questions, asking everyone to wait outside or in your car if possible. We will come and get you or call you when it is time to be seen. Between every consultation surfaces in the rooms are being thoroughly cleaned. The rest of the practice is being cleaned regularly throughout the day. Our staff will continue to wear masks or other protective face coverings – all part of keeping you and us healthy. Please consider bringing your own mask to wear in the practice.
We love receiving your questions or requests via email. For example, emailing your request for a prescription or referral is an option… firstname.lastname@example.org. Please put your name, date of birth and best contact number on the email so we can be sure we know exactly who you are. We may not get back to you on the same day so please call us if you question is urgent .
Continue to stay safe by social distancing and good hand hygiene and stay in touch as we’re here to help you. Your care starts with a conversation.
Welcome to General Practice Cremorne
Established in December 2000, we are a group of local GPs who are passionate about improving your healthcare. As strong believers in educating, empowering, and involving patients in their own well-being, we are here to help create support networks that will inspire you to actively manage your health. Our role is to become your partner through the increasingly complex healthcare system, giving you the advice you need to become an informed decision-maker. With quality referrals to local specialists, allied health professionals, pharmacists and more, we believe in building personalised teams that puts the power of healthcare management back into your own hands. Our collaborative care means there is no ‘one-size-fits-all’. Instead, we continue to build relationships that draw on the community around us, offering you all the support you need.
GPC welcomes new patients. Please book online or by phone. On arrival to the practice, you will need to provide documents to support a 100-point check and confirm your identity. To jump-start the process, download and complete the NEW PATIENT FORM June 2017 and bring it to your appointment. We look forward to meeting you.
Have you updated your details recently? We want to provide you with the best service possible. If you have moved house or changed phone numbers, be sure to let our receptionists know. We are also committed to improving our services, and feedback is an important part of this process. If you have any suggestions, don’t hesitate to email the Practice Manager at email@example.com. The Practice Manager’s email is for administrative issues only, not for matters related to your health management or appointments. To read about updates in the practice, be sure to check out our newsletter or visit the news section of our website.
You can also try our new online booking service by downloading the HotDoc App, or logging into hotdoc.com.au. Some appointment types aren’t available online as we need to coordinate with two clinicians. For these appointments please call the practice.